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Managing Intellectual Capital in Libraries: Beyond the balance sheet

Petros Kostagiolas, Ionian University, Greece

Chandos Information Professional Series

 -  practical methods and techniques are outlined that can be applied to real-life library situations, as they have been extensively applied in other economic sectors
 -  provides illustrative examples and case studies for exploring and explaining the meaning of specific intangible assets and resources in libraries, such as user oriented intangible assets, library system automation and technology, library location, human capital, external relations and more
 -  considers libraries as intellectual capital within organizations and broader socioeconomic systems
 - discusses the significance of managing intellectual capital as a source of innovation against the global economic crisis
 -  one of the few published studies regarding the management of intellectual capital in libraries

In the knowledge economy, professionals have to make decisions about non-tangible, non-monetary, and largely invisible resources. Information professionals need to understand the potential uses, contributions, value, structure, and creation of broadly intangible intellectual capital in libraries. In order to fully realize intellectual capital in libraries, new practices and skills are required for library management practitioners and researchers.

Managing Intellectual Capital in Libraries provides research advances, guidelines, methods and techniques for managing intellectual capital in a library environment, and includes analyses and case studies. This book includes a foreword by Anne Woodsworth and is structured into seven chapters, covering: libraries in the knowledge economy; worlds of production and intellectual capital utilization in libraries; identifying and categorizing intellectual capital; measuring libraries’ intellectual capital; financial valuation and reporting of intellectual capital in libraries; and survival analysis for libraries’ intellectual capital resources. The book concludes with a summary, and turns the reader towards future research.

ISBN 1 84334 678 8
ISBN-13: 978 1 84334 678 4
February 2012
240 pages  234 x 156mm  paperback  
£47.50 / US$80.00 / €55.00

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About the author

Petros A. Kostagiolas lectures in information services management at the Department of Archive and Library Science, Ionian University, Greece. He researches and teaches library management, quality and reliability management, and research methodology, and holds a Ph.D. from the University of Birmingham, UK. Petros has been a co-author of three other books, has published in international journals, and is a regular speaker at conferences.

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Knowledge Audits and Knowledge Mapping
Managing Your Library and its Quality
Special Libraries as Knowledge Management Centres
Knowledge Management for Sales and Marketing

Contents

Libraries in the knowledge economy: introducing intellectual capital concepts
 - Introduction: libraries within the knowledge-driven economy
 - Intellectual capital: fundamental concepts and definitions
 - Reviewing intellectual capital for libraries
 - Defining intellectual capital management in libraries
 - Summary
 - Notes

Libraries’ Worlds of Production and intellectual capital utilization
 - The worlds of intellectual capital utilization
 - The “Worlds of Production” framework analyzed for libraries
 - Libraries’ intangible resources utilization within the Worlds of Production framework
 - Summary

Identifying and categorizing intellectual capital in libraries
 - The need to identify and understand specific intangible assets
 - An analysis of library intellectual capital resources
 - Library goodwill and intangible assets
 - Contract-based intangible assets
 - The intellectual capital co-opetition dynamics in library networks
 - Location-related library intellectual capital and the location’s effect on library intellectual capital
 - Summary
 - Notes

Measuring libraries’ intellectual capital
 - Introduction
 - Metrics and measurement methods for intellectual capital
 - Metrics for library intellectual capital measurement
 - Balanced Scorecard framework for library intellectual capital measurement
 - Skandia Navigator for library intellectual capital measurement
 - Weights and hierarchy of intellectual capital resources
 - Summary
 - Notes

Financial valuation and reporting of intellectual capital in libraries
 - Introduction
 - Finance approach valuation methods for intellectual capital
 - Library value and value calculators
 - Library accounting issues for intellectual capital
 - Methods for intellectual capital reporting in libraries
 - Summary
 - Notes

Survival analysis for libraries’ intellectual capital resources
 - Motivation for life analysis of libraries’ intellectual capital resources
 - Survival considerations for intellectual capital in libraries
 - Problem definition and background information
 - Illustrative example for library “user list” intangible resources
 - Applications of library intangible resource reliability analysis
 - Summary
 - Note

Putting it all together: summary and final thoughts for further research
 - A systems perspective for library intellectual capital management
 - Thoughts for future research
 - Note