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Strategic Information Management: A Practitioner's Guide

Jela Webb, Azione

…after finishing the book and absorbing its contents, my ever expanding knowledge information history was much richer.
Legal Information Management

…the toolkit is incredibly useful, providing analysis templates, questionnaire design tips and much more. I thoroughly recommend it.
Legal Information Management

...concise pre-course reading to business and information systems students. The pragmatic (and not highly theoretical) way the book is written rightly portrays the author's academic and consultancy background. The language is also very readable.
International Journal of Information Management

 - written by an author who offers both practical and academic experience in the field of strategic information management (SIM)
 - written from a business perspective, the text provides concise, practical advice on how to achieve successful information management
 - whilst drawing upon knowledge of theoretical models, the emphasis is on practical applicability in the workplace
 - draws together the key issues relating to SIM in one sourcebook
 - accessible and clearly written

The management of organisational information assets and the development of information policies have received much attention in recent times with organisations challenging themselves to think about ‘information’ and ‘knowledge’ as key organisational assets that require careful management. This book provides a practical guide to addressing the many aspects associated with successful implementation of an information management initiative. The book considers how to develop strategic awareness, how to formulate information strategies and policies and includes a very practical guide upon how to conduct an information audit. Readers will become equipped to develop their careers in the rapidly growing area of managing organisational information assets.

ISBN 1 84334 376 2
ISBN-13: 978 1 84334 376 9
July 2008
244 pages  234 x 156mm  paperback  
£39.95 / US$70.00 / €50.00

Usually dispatched within 24 hours

£59.95 / US$100.00 / €75.00

About the author

Jela Webb has an MBA, MSc and ACIB. She is a Visiting Lecturer at the University of Brighton, London Metropolitan University and Regent’s Business School. She lectures on SIM and also runs her own consultancy, Azione, providing strategic advice to businesses wishing to implement information and knowledge management programmes. She has written and presented widely on information and knowledge management, participated in associated research programmes and was one of the first UK post-graduate students to be awarded an MSc in Information and Knowledge Management.

Contents

Strategic awareness
 - An overview of strategy
 - What is strategy?
 - Strategic planning
 - Strategic tools and frameworks
 - Strategic awareness for information professionals
 - Summary
 - Toolkit activity
 - Note

Defining information management
 - Development of information management
 - Definition of information management
 - Information management initiatives
 - Technology and information
 - The purpose of information management
 - Critical success factors
 - Summary
 - Toolkit activity

Information as an asset
 - Introduction
 - The Hawley Report
 - Developing an agenda for managing information as an asset
 - The value of information
 - The capabilities of information
 - Information assets on the balance sheet
 - Summary
 - Toolkit activity

Information auditing
 - Introduction
 - Phase 1: Planning an information audit
 - Phase 2: Conducting an information audit
 - Phase 3: Presenting the audit report
 - Summary
 - Toolkit activity

Information management in the organisation
 - The case for information management
 - Forming a business case for information management
 - Measuring success: developing performance indicators
 - Guidance on developing metrics
 - Key success factors
 - Summary
 - Toolkit activity

Formulating information management policy and strategy
 - Introduction
 - Developing information policies
 - Leading on policy development
 - Gaining organisation-wide acceptance of and commitment to the policy
 - Formulating information strategy
 - Implementing information strategy
 - Summary
 - Toolkit activity
 - Note

Information literacy
 - Introduction
 - The workplace and information literacy
 - Developing information literacy skills
 - The internet and information literacy
 - Print media and information literacy
 - Information literacy: further aspects to consider
 - Summary
 - Toolkit activity
 - Notes

Information management compliance
 - Introduction
 - The compliance challenge
 - Developing policies and strategies
 - Responsibility for information management compliance
 - Training and awareness
 - Monitoring
 - Compliance – burden or opportunity?
 - Benefits of information management compliance
 - Poor information management compliance
 - Summary
 - Toolkit activity

The role of the chief information officer
 - Introduction
 - Recruiting a CIO
 - General observations on the CIO role
 - Key skills of CIOs in start-up positions
 - The CIO role and the IT debate
 - CIOs in established roles
 - Educational qualifications
 - Summary
 - Toolkit activity

Concluding remarks

Appendix – Strategic information management toolkit
 - Activity 1: Developing strategic awareness
 - Activity 2: SWOT template
 - Activity 3: STEEPLE exercise
 - Activity 4: Defining information management
 - Activity 5: Information as an asset
 - Activity 6: Employing external consultants
 - Activity 7: Questionnaire design
 - Activity 8: The case for information management
 - Activity 9: Understanding your organisation
 - Activity 10: Stakeholder analysis
 - Activity 11: Developing information literacy skills
 - Activity 12: Are you compliant?
 - Activity 13: Preparing for a chief information officer role